Data Protection Statement (Privacy Policy)
Thank you for visiting our website. The protection of your personal data is very important to us. Below, we inform you in detail about how your data is handled.
Terra & Tree
Owner: Stylianos Traoudas
Wasserhofstraße 47
60599 Frankfurt am Main
Germany
E-Mail: info@terra-tree.com
Phone: +49 17631572351
Website: https://www.terra-tree.com
As a rule, we process our users’ personal data only to the extent necessary to provide a functional website, as well as our content, products, and services. Processing usually takes place only after the user’s consent, unless processing is permitted by legal provisions.
Legal bases for processing:
Art. 6 para. 1 lit. a GDPR – Consent
Art. 6 para. 1 lit. b GDPR – Performance of a contract or pre-contractual measures
Art. 6 para. 1 lit. c GDPR – Compliance with a legal obligation
Art. 6 para. 1 lit. f GDPR – Legitimate Interests
Our website is hosted on servers provided by Fastpath / CactusWeb. The server location is within the European Union (Greece). Processing is carried out based on our legitimate interests in providing our website securely and efficiently (Art. 6 para. 1 lit. f GDPR).
When you visit our website, the hosting provider automatically collects information in so-called server log files, which your browser automatically transmits to us:
Browser type and version
Operating system used
Referrer URL (the page you previously visited)
Hostname of the accessing computer
Time of the server request
IP address
Our website uses cookies. Cookies are small text files that are stored on your terminal device. We distinguish between the following categories:
Necessary Cookies: These are technically essential for the website’s operation (e.g., for the shopping cart) and cannot be deactivated.
Statistics/Analysis Cookies: These help us analyze how the website is used. They are placed only after your explicit consent.
Marketing Cookies: These are used to display targeted advertising. They are placed only after your explicit consent.
You can change your cookie settings at any time via the relevant banner (Cookie Banner) on our website. The legal basis for necessary cookies is Art. 6 para. 1 lit. f GDPR, while for all other cookies it is Art. 6 para. 1 lit. a GDPR.
This website uses Google Tag Manager and Google Analytics 4, services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics allows us to analyze user behavior on our website. The generated information (e.g., pages visited, duration of stay, terminal device) is transferred to a Google server and stored there. IP addresses are automatically anonymized before storage.
Google Analytics is activated only if you have explicitly consented to the use of statistics cookies (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time via the Cookie Banner. More information: https://policies.google.com/privacy
To process orders through our online shop, we process the following personal data:
First Name and Last Name
Delivery and billing address
Email address
Phone number
Payment data (depending on the selected payment method)
VAT ID / USt-IdNr. (for corporate customers)
The processing of this data is necessary for the performance of the purchase contract (Art. 6 para. 1 lit. b GDPR). The data is deleted after the expiry of the legally prescribed retention periods based on commercial and tax law (generally 10 years).
For the delivery of your olive oil, we transfer the necessary data (name, address, and, if required, email address or phone number for delivery notification) to the authorized shipping service provider (e.g., DHL / DPD / UPS). This transfer is necessary for the performance of the contract and the delivery of goods (Art. 6 para. 1 lit. b GDPR).
8.1 Stripe: For payment processing, we use the Stripe service of Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. When paying via Stripe, your payment data is transferred directly to Stripe. Processing is based on Art. 6 para. 1 lit. b GDPR. More information: https://stripe.com/de/privacy
8.2 PayPal: We also offer the option of payment via PayPal, a service of PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. When selecting PayPal as a payment method, your data is transferred to PayPal for payment processing. Processing is based on Art. 6 para. 1 lit. b GDPR. More information: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
If you send us inquiries via the contact form, your details from the form, including the contact details you provided there, will be stored by us for the purpose of processing the request and for follow-up questions. We do not transfer this data without your consent.
Processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to inquiries) or Art. 6 para. 1 lit. b GDPR, if your inquiry aims at concluding a contract. The data is deleted as soon as it is no longer necessary for the purpose of its collection.
With your consent, you can subscribe to our newsletter, through which we inform you about our current offers and news. For sending the newsletter, we use the Mailchimp service of The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Your email address is transferred to and stored by Mailchimp. Mailchimp is certified according to the EU-US Data Privacy Framework, thus ensuring an adequate level of data protection.
The legal basis is your consent according to Art. 6 para. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time via the unsubscribe link at the end of each newsletter or by sending an email to info@terra-tree.com. More information: https://mailchimp.com/legal/privacy/
To comply with our legal commercial and tax obligations, we issue an invoice or receipt for each order. The personal data contained therein is stored in accordance with Art. 6 para. 1 lit. c GDPR (legal obligation) for the statutory period of 10 years.
You have the following rights regarding your personal data:
Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure / “right to be forgotten” (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw consent (Art. 7 para. 3 GDPR)
To exercise your rights, please contact us at: info@terra-tree.com
You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data. The competent authority for Terra & Tree is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Germany
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content (such as orders or inquiries). You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock symbol in the browser bar.
This data protection statement is currently valid (Status: June 2026). Due to the further development of our website or changes in legal requirements, it may become necessary to amend this statement. You can access the current version at any time on this page.
